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Emails from Freesbe don't arrive

TroubleshootingFor everyoneReviewed Guides: Workspaces and invites, Sign-in and security, Meetings

An invite, a sign-in code, a meeting invite or another email from Freesbe never reached the inbox.

Fix it

Section titled “Fix it”
  1. Check spam and any filters. Freesbe sends from mail.freesbe.net.
  2. Ask your IT team to allow that domain, especially if your company screens incoming mail.
  3. Wait a minute and ask again. For a sign-in code, click Send a new code.

Limits that hold emails back

Section titled “Limits that hold emails back”

To prevent spam, a workspace can send 100 invite emails a day, and one address can get 3 invites a week from a workspace. Addresses over the limit are reported as held back when the invite is sent, and can be invited again later. An address can get 10 sign-in codes a day.

Can’t wait? An admin can create an invite link in Workspace settings → People → Invites and share it another way. See With a link.