Web chat
A chat bubble on your website. Visitors write in, and your team answers from a channel.
Integrations
Works with the tools you already use.
Freesbe brings your CRM, help desk, bank and calendar into the channels where your team already talks, answers customers from web chat, email, texts and WhatsApp, and connects everything else through Zapier, Make, n8n, AI agents, webhooks and the API. Each integration below links to a step-by-step how-to.
54 integrations · 35 live today · 19 coming soon
Customer inbox
Every customer conversation gets its own thread in a channel, with hand-off, internal notes, saved replies and AI suggested answers.
In the app: Workspace settings → Integrations → Customer inbox
Support email
Bring your support address in. Every email starts a conversation, and replies go out from the same address.
Text messages
Texts to your Freesbe numbers land in a channel, and your team texts back from the thread.
Messages to your WhatsApp Business number come into a channel, and replies go back on WhatsApp.
CRM
Deals and leads posted into the channels where your sales team already talks, records a slash command away, and any message logged back to the CRM.
In the app: Workspace settings → Integrations → CRM
HubSpot
Deal and contact alerts in a channel, previews of HubSpot links, /hubspot to look people up, and Log to HubSpot on any message.
Salesforce
Opportunity, lead and case alerts in a channel, previews of Salesforce links, /salesforce to look records up, and Log to Salesforce on any message.
Pipedrive
Deal and lead alerts in a channel as they happen, previews of Pipedrive links, /pipedrive to look records up, and Log to Pipedrive on any message.
Zoho CRM
Deal, lead and contact alerts in a channel, previews of Zoho CRM links, /zoho to look records up, and Log to Zoho CRM on any message.
Support
Tickets come to your support channels as they change, ticket links open as cards, and any message becomes a ticket.
In the app: Workspace settings → Integrations → Support
Zendesk
Post new and changed tickets into channels with Assign to me and Solve buttons, show ticket links as cards, and turn any message into a ticket.
Zoho Desk
Ticket alerts in a channel as they happen, previews of Zoho Desk ticket links, and Create Zoho Desk ticket on any message.
Freshdesk
Post new and changed tickets into channels with Assign to me and Resolve buttons, show ticket links as cards, find tickets with /freshdesk, and turn any message into a ticket or a note.
Finance
Money in, money out, crypto and invoices, posted into a channel the moment they happen.
In the app: Workspace settings → Integrations → Finance
Mercury
Deposits, payments and balance changes from your Mercury accounts, with a minimum amount so only what matters is posted.
Stripe
Payments received, payouts, refunds and failed payments from Stripe, posted into the channel you pick.
Airwallex
Deposits, transfers and payouts from Airwallex, posted into a channel as they happen.
Kraken
Deposits, withdrawals, trades and balance alerts from your Kraken account, with dollar values and a daily summary, through a read-only API key.
Crypto wallets
Money in and out of your company's wallets on Bitcoin, Ethereum, Base, Arbitrum, Optimism, Polygon, BNB Chain, Avalanche, Solana and Tron, with dollar values, balance alerts and a daily summary. Only the public address is needed.
Zoho Books and Zoho Invoice
Invoices sent, payments received, invoices paid and overdue invoices posted into a channel, and previews of invoice links.
Calendar
Busy times for scheduling and booking links, an automatic In a meeting status, and your day's agenda in Freesbe.
In the app: Preferences → Calendar
Google Calendar
Teammates see when you're busy as they schedule, and your status says In a meeting while you're in one. Freesbe only reads busy times.
Microsoft Outlook calendar
Busy times from your Microsoft 365 or Outlook calendar for the scheduler and booking links, and an automatic In a meeting status.
Zoho Calendar
Connect your own Zoho calendar next to Google and Microsoft, for busy times and the Calendar app.
Calendar app
Your day's agenda each morning, a reminder with the join link before each meeting, and invitations you answer Yes, Maybe or No without leaving Freesbe.
Automation
Start a Zap, scenario or flow from a message, a mention or a new teammate, and post back into any channel. Thousands of apps, no code.
In the app: Workspace settings → Integrations → Automation
Zapier
Start a Zap from a new message, a mention or a new teammate, and send messages, react or make channels from any Zap.
Make
Start a scenario from Freesbe messages and mentions, and post, react or make an API call back.
n8n
A Freesbe node for n8n workflows, in the cloud or on your own server.
Zoho Flow
Freesbe triggers and actions in Zoho Flow, next to the rest of your Zoho apps.
Workflows
Freesbe's own builder: forms, approvals, reminders and welcome messages, started from a button, a schedule or a webhook.
Recruiting
Candidates, interviews and hires, posted where your hiring team talks.
In the app: Workspace settings → Integrations → Recruiting
Zoho Recruit
New candidates, status changes, hires, job openings and interviews posted into a channel as they happen, and previews of Zoho Recruit links.
Monitoring
Problems from your monitoring tools as cards that stay current, acknowledged and closed from the chat.
In the app: Workspace settings → Integrations → Monitoring
Zabbix
Each problem posted into a channel as one card that turns green when it's resolved, with Acknowledge and Close buttons, a pinned live problems board, /zabbix questions answered with AI, and scheduled reports.
Grafana
Each Grafana alert posted into a channel as one card that turns green when it resolves, with a Silence for 1 hour button, a pinned live problems board and scheduled reports.
Prometheus Alertmanager
Alertmanager's webhook receiver posting each alert as a card, routed per team with matchers, with a Silence for 1 hour button, the live problems board and reports.
Send Alertmanager alerts to a channelRead the guideLearn more
PagerDuty
Each incident posted into a channel as one card that keeps up with PagerDuty, with Acknowledge and Resolve buttons that act as you, a pinned live problems board and scheduled reports.
Post PagerDuty incidents to a channelRead the guideLearn more
Opsgenie
Each alert posted into a channel as one card that keeps up with Opsgenie, with Acknowledge and Close buttons, a pinned live problems board and scheduled reports.
Datadog
Each monitor alert posted into a channel as one card that turns green when it recovers, with a Mute for 1 hour button, a pinned live problems board and scheduled reports.
Sentry
Each issue and alert posted into a channel as one card that turns green when it's resolved, with Resolve and Archive for 1 hour buttons, a pinned live problems board and scheduled reports.
Better Stack
Each uptime incident posted into a channel as one card that turns green when the monitor is back up, with Acknowledge and Resolve buttons, a pinned live problems board and scheduled reports.
Post Better Stack incidents to a channelRead the guideLearn more
New Relic
Each alert issue posted into a channel as one card that turns green when it closes, with Acknowledge and Resolve buttons, a pinned live problems board and scheduled reports.
Uptime Kuma
Each monitor that goes down posted into a channel as one card that turns green when it's back up, with a pinned live problems board and scheduled reports.
Post Uptime Kuma and UptimeRobot alerts to a channelRead the guideLearn more
UptimeRobot
Each monitor that goes down posted into a channel as one card that turns green when it's back up, with a pinned live problems board and scheduled reports.
Post Uptime Kuma and UptimeRobot alerts to a channelRead the guideLearn more
News feeds
New articles from the sites your team follows, posted into a channel as they come out.
In the app: Workspace settings → Integrations → News feeds
RSS, Atom and JSON Feed
Blogs, news sites, status pages and release notes posted into a channel as cards with the headline, a summary and the picture, filtered by keywords, checked every 15 minutes.
Dev tools
Pipelines, merge requests, issues and deploys posted into the channels your engineers already read.
GitHub
Pull request, issue, release and deployment cards that stay up to date in the channels you subscribe, previews of GitHub links, /github, and issues made from any message.
Jira
Issue cards you can move and comment on from the channel, previews of Jira links, /jira, and Jira issues made from any message. For Jira Cloud.
GitLab
Merge request, issue and deployment cards that stay up to date, pipelines, previews of GitLab links, /gitlab, and issues made from any message. For GitLab.com and your own GitLab server.
GitLab notifications
Pipelines, merge requests, issues, tags and deployments posted into a channel through GitLab's Slack notifications setting and an incoming webhook. Works with GitLab.com and your own GitLab server.
Phone
A business phone line in the same app as your chat, on your computer, your phone or the desk phone you already have.
In the app: Workspace settings → Phone
Desk phones and softphones
Every person gets SIP credentials, so a desk phone or any SIP app rings alongside Freesbe.
sip.io
Connect your sip.io phone system, and calls, the dialpad and voicemail work inside Freesbe.
Phone numbers from Freesbe
Local and toll-free numbers with business hours, call flows, voicemail and texts, bought right in Workspace settings.
AI agents and developers
Let AI agents work in Freesbe with only what you allow, and connect anything else with webhooks, apps and the REST API.
AI agents (MCP)
Connect Claude, ChatGPT or your own agent over MCP. It searches, reads and posts as its own bot, and admins approve or block each one.
Incoming webhooks
Post alerts from any tool with Slack-compatible incoming webhooks, as plain text or cards with buttons.
Outgoing webhooks
A signed POST to your server for the events you pick, from 30 events across messages, channels and people.
REST API
Script anything you can do in the app with tokens and plain HTTP.
Apps and bots
Give your own tools a bot with buttons, slash commands and dialogs. Bring Slack app manifests as they are.
Sign-in
Sign in with the accounts your team already has, and let them sign in to your own tools with Freesbe.
Google Workspace
Sign in with Google, and on Corporate require it for everyone in the workspace.
Microsoft 365
Sign in with a Microsoft work, school or personal account, and on Corporate require it for everyone.
Sign in with Freesbe
Let your team sign in to your own dashboards and tools with their Freesbe account, over standard OpenID Connect.
Don't see your tool?
Zapier, Make and n8n reach thousands of apps, incoming webhooks post from anything that can send one, and the REST API does whatever the app does. Not sure which fits?
Pass it on.
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